Terms & Conditions

Our website grants you non-exclusive limited license to use the WP Simple Pay Pro plugin and other products sold through our website (https://wpsimplepay.com) (the “products/software”) in accordance with these Terms of Service (the “license”) issued and operated by our company, Moonstone Media Group, Inc (“us”, “we”, or “our”).

Plugin Licensing

All products are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html).

Automatic Updates

Automatic updates are available to customers who have purchased a license, but are limited to the number of installs specified on the corresponding pricing page. Installs can be deactivated at anytime from My Account to free up install usage.

Updates are provided for a term of 1 year from the time of purchase. After 1 year either a license renewal or a new license will need to be purchased in order to continue receiving support and product upgrades.

You may not resell access to your account or your license key. All licenses are reserved for individual use and may not be shared by several individuals.

Delivery

After payment has been successfully processed, you will be directed to a copy of your receipt that contains download link(s) and license key(s). This receipt will also be emailed to you. This may take up to 1 hour to arrive, but usually happens instantly when placing the order. If you do not receive an email after this time period, please contact us. You may also login to My Account with the email address you used to purchase the plugin for instant access to all support related material.

Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Moonstone Media Group, Inc. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use these products.

Site Content

All site content, including imagery and documentation that is published on wpsimplepay.com is the property of Moonstone Media Group, Inc. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Moonstone Media Group, Inc.

Refund Policy

If for any reason you are not happy with our product or service, simply let us know within 30 days of your purchase and we’ll refund 100% of your money. We may ask you for feedback on the plugin and appreciate the opportunity to help solve any problem you have. Refunds do not apply to product updates or annual renewals. No refunds will be given after 30 days from the initial purchase. Please note that by purchasing the plugin, you agree to the terms of the Refund Policy.

Discount Policy

On occasion, WP Simple Pay may offer purchase incentives in the form of subscription discount codes. Discount codes are applied on an introductory basis, meaning that are only applied for the first term of the subscription selected. Discount codes do not perpetuate with the life of the subscription. After your initial term has passed, subscriptions will be charged the regular price.

Lowest Price Guarantee

If you find that we’re offering a lower price (e.g. a coupon code) within 60 days of your purchase, let us know and we’ll refund you the difference.

Support

Moonstone Media Group, Inc offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not provide support services for WordPress itself or other WordPress plugins we have not developed.

Support is offered via a license key. Purchasing a license key gives you access to our support services.

Support and automatic product updates are provided for a term of 1 year from the time of purchase. After 1 year, renewing your license or purchasing a new license will need to be purchased in order to continue receiving support, product updates, and premium functionality.

Support and updates for plugins sold are provided as long as the plugin is actively in development. Should any one of the following occur, Moonstone Media Group, Inc will no longer be responsible for providing support for the plugin:

– The plugin is no longer actively developed as a viable product under Moonstone Media Group, Inc.
– The plugin or the parent company is purchased or bought out by another company.
– WordPress is no longer actively developed.

While we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders web site(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant. Only the license holder is permitted to request support or access support resources.

License holders are not permitted to re-post support content or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of the support license and all access to support content and product updates will be discontinued.

Email Policy

Moonstone Media Group, Inc may on occasion send you email notifications related to your plugin licenses. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchases.

Upon purchasing our products, your email address will be added to a list that receives product updates. You can always opt-out from this email list using the link provided in each email.

Price Changes

Moonstone Media Group, Inc reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. Prices of all products are subject to change.

Indemnity

You agree to indemnify and hold harmless Moonstone Media Group, Inc for any third-party claims, actions or suits, as well as any related expenses, liabilities, damages, settlements or fees arising from your use or misuse of our software, or a violation of any terms of this license.

Warranty

Our products are provided “as is” without warranty of any kind, expressed or implied. Moonstone Media Group, Inc shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products or support.

Our plugins are guaranteed to function on a clean installation of WordPress. We do not guarantee they will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss or other damages that may occur as a result of installing our plugins.

Acceptance

By purchasing our product(s) you indicate that you have read and agreed to the Terms & Conditions detailed above.

We reserve the right to change or modify the current Terms and Conditions with no prior notice.