Contact Us

Have questions? We’re here to help.

Our support hours are Monday through Friday, 9am to 5pm Eastern Standard Time (EST) excluding U.S. holidays.

How can we help?*
- I have a pre-sale question
- I have a technical support request
- I have an account, license or billing question
- I have a feature request
- Other question or inquiry
Did you check out our documentation?

Your question may already be answered. Give it a shot. If you're still stuck, please fill out the form below to contact support. This support form is for customers with an active license for WP Simple Pay Pro only.
Did you check out our account management documentation?

Your question may already be answered. To proceed, please fill out the form below to contact us.
Name*
First Last
Reply-to Email*
Purchase Email
Enter the email you used to pay for your WP Simple Pay Pro license if different.
License Key*
Please paste your license key from your account. An active license key is required for support requests.
Website
Your website or specific page if applicable. Must start with "http://" or "https://".
Question or Message*
Feature Request*
We love hearing what you'd like to see in a future update to WP Simple Pay Pro. Note that we give priority to existing customers.
Related web page
Please provide a link to the live page where the issue is happening. Must start with "http://" or "https://".
Issue Summary*
Summarize your question or issue in a short sentence.
Describe your issue*
Please provide steps and details necessary for us to reproduce your issue.
System Report*
Please copy and paste your system information here. It's found in your WordPress admin under Simple Pay Pro > System Report.
Screenshots and attachments
Please add screenshots or other files that help illustrate the issue.
Drop files here or

Accepted file types: jpg, gif, zip, png, tiff, pdf, log, txt, rtf, csv.
Email
This field is for validation purposes and should be left unchanged.

Have questions? We’re here to help.

Did you check out our documentation?

Did you check out our account management documentation?