Contact Us Have questions? We’re here to help. Support services are provided Monday through Friday, 9:00am to 5:00pm EST excluding U.S. holidays. How can we help?*I have a pre-sale questionI have a technical support requestI have an account, license or billing questionI have a feature requestOther question or inquiryDid you check out our documentation? Your question may already be answered. Give it a shot. If you're still stuck, please fill out the form below to contact support. This support form is for customers with an active license for WP Simple Pay Pro only.Did you check out our account management documentation? Your question may already be answered. To proceed, please fill out the form below to contact us.Name* First Last Email* Plugin License EmailEnter the email address associated with your WP Simple Pay Pro license if different. WebsiteYour website or specific page if applicable. Must start with "http://" or "https://". Question or Message*Feature Request*We love hearing what you'd like to see in a future update to WP Simple Pay Pro. Note that we give priority to existing customers.Related web pagePlease provide a link to the live page where the issue is happening. Must start with "http://" or "https://". Issue Summary*Summarize your question or issue in a short sentence.Describe your issue*Please provide steps and details necessary for us to reproduce your issue.System Report*Please copy and paste your system information here. It's found in your WordPress admin under Simple Pay Pro > System Report.Screenshots and attachmentsPlease add screenshots or other files that help illustrate the issue. Drop files here or Accepted file types: jpg, gif, zip, png, tiff, pdf, log, txt, rtf, csv. PhoneThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle AJAX powered Gravity Forms.