Have questions? We're here to help.

Our standard office hours are 9am to 5pm Central Standard Time (GMT - 6), Monday through Friday, excluding U.S. holidays.

How can we help?*
- I have a pre-sale question
- I have a technical support request
- I have an account, license or billing question
- I have a feature request
- Other question or inquiry
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Your question may already be answered. Give it a shot. If you're still stuck, please fill out the form below to contact support. This support form is for customers with an active license for WP Simple Pay Pro only.
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Your question may already be answered. To proceed, please fill out the form below to contact us.
Name*
First Last
Reply-to Email*
Purchase Email
Enter the email you used to pay for your WP Simple Pay Pro license if different.
License Key*
Please paste your license key from your account. An active license key is required for support requests.
Website
Your website or specific page if applicable. Must start with "http://" or "https://".
Question or Message*
Feature Request*
We love hearing what you'd like to see in a future update to WP Simple Pay Pro. Note that we give priority to existing customers.
Related web page
Please provide a link to the live page where the issue is happening. Must start with "http://" or "https://".
Issue Summary*
Summarize your question or issue in a short sentence.
Describe your issue*
Please provide steps and details necessary for us to reproduce your issue.
System Report*
Please copy and paste your system information here. It's found in your WordPress admin under Simple Pay Pro > System Report.
Screenshots and attachments
Please add screenshots or other files that help illustrate the issue.
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Accepted file types: jpg, gif, zip, png, tiff, pdf, log, txt, rtf, csv.
Email
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Have questions? We're here to help.

Did you check out our documentation?

Did you check out our account management documentation?