How to Request a Refund
Would you like to request a refund for WP Simple Pay? If you’ve found our plugin isn’t quite what your site needs, we can help you manage your account appropriately.
Determining if You’re Eligible for a Refund
WP Simple Pay is proud to offer a 100% No-Risk Money-Back-Guarantee. This means that if you give WP Simple Pay a try and decide within the first 14 days after your initial purchase that it isn’t a good fit, we’ll provide you with a full refund.
Once this period is up you can no longer request a refund, but you can still cancel or downgrade your account to adjust future billing.
Requesting a Refund
To request a refund, go to our contact form and select “I have an account question”. Next, fill out the required information, then ask for a refund in the message.
We’ll process your refund as soon as possible during business hours, but they may take up to a few business days at the most.